Frequently Asked Questions

How does an Everlasting Legacy Memorial work?

 Your memorial website includes:

 

  • A permanent web site dedicated to a loved one
  • The ability to personalize each web sites theme to tell the story of your loved one
  • Turn by turn navigation directly to your loved ones place of rest
  • Life Story with Photos
  • Light a candle
  • Send flowers to your loved one on birthdays, anniversaries, or just because
  • Tribute video played directly from the memorial web site
  • Family Tree
  • Interactive Photo Album
  • Donations section
  • No HTML experience needed to edit
  • And much more

 

Can I add a tag to an existing monument?

Yes, ELM websites can be added to any existing monument, headstone, or niche and you will have the ability to create your loved ones forever memorial website. 

I have no website experience, how can I manage a memorial website?

At Everlasting Legacy Memorials, simplicity is the name of the game. Our memorial web site generator will create a dynamic web site in minutes. We will then email editing instructions to you so the customization of each site is completely tailored to you. Memorial web sites can be fully customized without any HTML experience and include music and live animations. If at any time you have any questions, we are available for phone support Monday - Friday 8am - 3pm CST or available by e-mail 24/7

What does my Everlasting Legacy Memorial subscription include?

Your individual membership one-time fee includes a lifetime subscription to a memorial website with live view, turn-by-turn navigation to your loved ones place of rest, unlimited photo uploads, posts, videos, up to 5 administrators, as well as 24/7 tech support, and so much more.

How can I view my loved ones memorial site?

Your customized Everlasting Legacy Memorial page can be viewed on any smart phone device as visitors wander through the cemetery or on a laptop or desktop computer by typing your personal URL web address into your internet browser. Although others may view the information, only visitors authorized by the family administrator can post information on the web page.

Contacting Us

To initiate the process of curating a custom digital memorial, please reach out to us through one of the following methods:

1. Phone: Give us a call at our dedicated hotline: 1-903-746-5114 Our compassionate and knowledgeable team members will be available to answer any initial questions you may have and guide you through the next steps.

2. Email: Send us an email at erika@everlastinglegacy.com. Feel free to provide us with a brief description of your requirements and any specific ideas you have in mind. One of our memorial specialists will respond promptly to discuss your project further.

3. Website Contact Form: Alternatively, you can fill out the contact form available under the "Contact Us" section. We will get back to you shortly after receiving your inquiry.

 

What to Reach Out About

When you contact us, we encourage you to discuss the following details so that we can curate a digital memorial that truly reflects the essence of your loved one:

1. Information about the Deceased: Share important details such as their full name, date of birth, and date of passing. Tell us the story of their life, including their achievements, passions, and memorable moments.

2. Preferred Theme or Style: Let us know if you have any specific preferences for the theme, color scheme, or overall style of the digital memorial. We can create a design that aligns with your vision and captures the essence of your loved one's personality.

3. Content and Media: Provide us with any content and media you would like us to incorporate into the digital memorial. This can include photographs, videos, audio recordings, and even written tributes or quotes. We will handle these precious memories with the utmost care.

 

What to Expect After Contacting Us

Once you reach out to us, our team will guide you through the process of creating a meaningful digital memorial. Here's what you can expect:

1. Initial Consultation: We will schedule a consultation to discuss your requirements in more detail. This can be done through a phone call, video conference, or in-person meeting. We aim to understand your vision and preferences to ensure that the digital memorial reflects your loved one's unique story.

2. Design and Curation: Our skilled designers will bring your vision to life by curating a personalized digital memorial. This includes arranging the content, selecting appropriate visuals, and designing the overall presentation. We will work closely with you to make sure the memorial captures the essence of your loved one.

3. Review and Revisions: We will share the initial design with you for your review. You will have the opportunity to provide feedback and request any revisions or modifications. Your satisfaction is our top priority, and we are committed to creating a memorial that exceeds your expectations.

At Everlasting Legacy Memorials, we are here to help you pay tribute to your loved ones in a unique and meaningful way. Contact us today and let us create a custom digital memorial that beautifully encapsulates their life and legacy.